Delivery Information

1. The user/customer bears the entire risk of damage/loss of the goods during delivery. Immediately after handing over the goods to the courier, Chronotech released from this risk, which is transferred to the user/customer. Chronotech Ltd. is not responsible for delay in delivery when courier, forwarder or other supplier causes it.

2. Immediately after delivery, the goods should be carefully inspected by the user/customer or a person authorized by him. Any damages, shocks and other damages should be reported immediately to Chronotech Ltd. In the event that it is found that, there is damage that occurred during the transportation of the goods, Chronotech Ltd is not responsible for the warranty service of these goods. In case where Chronotech Ltd. has set in written a specific date and time for delivery, the statement is binding. If when submitting the order the address, contact person and/or phone number are incorrectly specified, Chronotech Ltd. is not bound by any obligation to fulfill the order.

2a. When handing over the goods, the accompanying documents are signed by the user/client or a third party. A third party is considered anyone who is not the holder of the order, but accepts the goods for delivery and is at the address specified by the customer.

In the case of refusal to receive the goods, except in the cases described below, the refusal is considered unfounded and the Customer owes payment of the costs of delivery and return of the goods. In the event that the Customer is not found within the deadline for delivery to the specified address or access and conditions for delivery of the goods are not provided within this deadline, Chronotech Ltd. is released from its obligation to deliver the goods requested for purchase.

2b. When the delivered goods clearly do not correspond to the ordered goods and this can be established by a simple examination of them, the customer may request the replacement of this delivery with products corresponding to the purchase request made by him within 24 hours of receiving of the shipment.